Privacy policy

Draft for review. This policy is a placeholder and has not yet been reviewed by a lawyer.

Who we are

Firsthand XR (“we”, “us”) operates firsthandxr.com. You can contact us through the contact form.

What we collect

• Details you send us through forms: name, email, organisation, role and your message.
• For students who join a waitlist or use “Ask your school”: name, email, school, course and the educator email you enter.
• Basic technical data from your browser, such as pages visited, if analytics are enabled.

How we use it

• To reply to your enquiry and arrange demos or pilots.
• To tell you about product updates you asked for, such as the browser preview or free scenarios.
• To improve the website.

Training data in the product

Scenario results and debriefs may be stored for your organisation’s training records. Organisations control this data under their agreement with us.

Sharing

We do not sell personal information. We use service providers (for example, form handling and hosting) who process data on our behalf.

Your choices

You can ask to access or correct your information, or unsubscribe at any time, by emailing us.

Children

Our student sign-up is for people aged 18 and over.

Changes

We will update this page if our practices change.